Water Damage Restoration Metairie, LA
24/7 water damage restoration in Metairie, LA. The restoration team extracts standing water, dries the structure to the IICRC S500 standard and documents every step for your insurance claim.
(888) 417-5665Start the Metairie dry-out now
What to do while the water is still moving
- 1Shut the water off at the main or the meter box.
- 2Kill power to wet rooms, only if the panel is dry.
- 3Photograph the damage before anything is moved.
- 4Call before the water reaches the subfloor.

24/7 water damage restoration in Metairie, LA
Metairie sits at or below sea level, so water that gets inside a slab home has nowhere to drain on its own. Whether a pipe splits under the slab, an attic air handler overflows or street water crosses the door, the Metairie restoration crew extracts it, maps what soaked in and dries the structure, not just the carpet.
Gulf humidity is the other half of the job, so the drying team keeps the house closed and runs LGR dehumidifiers until the readings say dry.
How the Metairie restoration team worksWater Damage Restoration Services in Metairie, LA
Fourteen water services, from emergency extraction to sewage backup cleanup, each handled by local restoration crews across Metairie and East Jefferson.
Water Extraction & RemovalTruck-mounted extraction pulls standing water out of a slab home before it wicks into walls.View service
Storm & Street Flood CleanupStreet water that got past the threshold during a cloudburst, removed and dried.View service
Hurricane Water DamageWind-driven rain and roof breaches after a Gulf storm, dried even through outages.View service
Roof Leak Water DamageFlashing, vent boot and shingle leaks traced from the attic down and dried out.View service
Ceiling Leak Water DamageSagging, stained ceilings from a bath or attic above, opened safely and dried.View service
Slab Leak Water DamageLeaks under a settling slab found with meters and thermal imaging, floors dried.View service
Burst Pipe CleanupA split supply line shut down, the flood extracted and every wet cavity dried.View service
AC & Air Handler LeaksClogged condensate lines and overflowing attic pans, the ceilings and walls dried.View service
Water Heater Failure CleanupTank ruptures in a garage, closet or attic, extracted and dried to standard.View service
Appliance Supply Line LeaksWasher, dishwasher, fridge and toilet line failures cleaned up and dried.View service
Raised Home & Crawlspace WaterWater under raised and pier-and-beam Old Metairie homes, pumped and dried.View service
Structural Drying & DehumidificationClosed drying with LGR dehumidifiers, built for Gulf Coast humidity.View service
Sewage Backup & Black WaterCategory 3 backups contained, porous materials removed, surfaces disinfected.View service
Commercial Water DamageOffices and storefronts on Veterans and Causeway dried with the doors kept open.View service
Water damage dried to the IICRC S500 standard
IICRC S500 is the industry drying standard, and the water damage restoration experts follow it from the first moisture reading to the last.
- 1
Map the moisture
The tech who does the walkthrough maps moisture with pinless meters and thermal imaging before any equipment goes down.
- 2
Extract the water
The extraction crew pulls standing water with truck-mounted extraction so it leaves the building instead of moving to the next room.
- 3
Dry the structure
The drying team sets air movers to each room's evaporation load and runs LGR dehumidifiers with the house closed to the Gulf humidity.
- 4
Verify and document
Crews log readings daily and pull equipment only when the wet material sits within 2 to 4 points of a dry reference.
The gear a real dry-out runs on
- Truck-mounted extraction units
- LGR dehumidifiers, desiccants for Class 4 materials
- Air movers set to each room's evaporation load
- Thermal imaging and pinless moisture meters
What a finished Metairie dry-out includes
Rapid local response
The response team is on call around the clock and sends an extraction crew across Metairie, Kenner and Harahan, weekends and storm days included.
IICRC S500 drying standard
Structural drying, not surface drying. The drying team classifies the loss by category and class before a single air mover goes down.
Claim-ready documentation
Moisture maps, daily psychrometric readings and timestamped photos taken before any demolition, the file an adjuster reads to decide a claim.
Metairie water experts
Slab leaks on settling soil, attic AC overflows, sewer backups after a cloudburst and hurricane roof breaches are everyday losses here, and the local pros plan for each.
What does water damage restoration cost in Metairie, LA?
In Metairie, LA, water damage restoration typically runs $1,000 to $15,000 or more. The drivers are the water category, the square footage that got wet, the material class and how fast drying started. Sewage and storm water sit at the top of the range because porous materials come out.
Contained clean-water loss
- One or two rooms, Category 1
- Extraction plus three to five days of drying
- Daily moisture readings
Multi-room or wall cavity
- Slab leak, AC overflow or burst line
- Baseboard and lower drywall removal
- LGR dehumidifiers and air movers
Category 3 or wide loss
- Sewage backup or storm water
- Containment and HEPA air scrubbers
- Porous materials removed, antimicrobial applied
For a closer planning number, run the Metairie water damage cost calculator. The real scope comes from the on-site moisture map.
What a water damage dry-out looks like in Metairie





Documentation for your insurance claim
A water claim is decided on the file. The restoration team builds it while the work happens.
A sudden, accidental discharge, like a burst supply line, is usually treated differently from rising street water, which falls under flood coverage. Coverage depends on your policy, so it is worth checking with your own insurer.
- A moisture map from the first visit
- Daily psychrometric readings and drying logs
- Timestamped photos before any demolition
- The category and class of the loss
- A line-item, Xactimate-style scope adjusters expect
Water damage restoration across Metairie and East Jefferson
The Metairie restoration crew covers every Metairie ZIP code, from the lakefront to Airline Drive.
Every Metairie ZIP code
Not sure your street is covered? Call anyway. Anywhere in Metairie and the rest of East Jefferson, the restoration team schedules an extraction crew around the clock.
Old Metairie & the Metairie Ridge
Lakefront & Bucktown
Central Metairie & Fat City
South Metairie & Airline
Nearby Jefferson Parish
One call reaches Metairie water damage pros, 24/7
Metairie water damage pros cover the lakefront to Airline Drive, plus Kenner, Harahan and River Ridge. Have the cross street ready and say which rooms are wet; that decides the equipment on the truck.
Water damage in Metairie, LA: the local risk profile
Metairie was built on drained backswamp between the Mississippi River and Lake Pontchartrain, and that ground shapes almost every water loss here.
- Rain leaves only through canals and pump stations, and a cloudburst can outrun them, as the May 1995 flood did with upwards of 20 inches in about twelve hours.
- Post-war slab homes from the 1950s to 1970s sit on soft clay and organic soil that keeps settling, stressing cast iron drains and supply lines under the slab.
- Attic air handlers run most of the year, and a clogged condensate line overflows straight into the ceiling below.
- Hurricane season runs June 1 to November 30, and storms like Katrina and Ida brought roof breaches, street water and long outages.
All water damage categories covered in Metairie, LA
Category 1, clean water
A broken supply line, a burst pipe or an overflowing tub. The extraction crew pulls it fast, before it picks up contamination.
Category 2, gray water
Washer and dishwasher discharge, or condensate that sat in a pan. Soaked materials get cleaned or pulled.
Category 3, black water
Sewage backup and storm water from the street. Sewage backup is Category 3 the moment it happens, so porous materials get removed, not dried.
See sewage backup cleanupMetairie water damage questions, answered
How fast can a restoration crew start in Metairie?
The restoration team is on call 24/7, weekends and storm days included. The first job is always the same: stop the source, then pull the standing water before it wicks into drywall.
Does homeowners insurance cover water damage in Louisiana?
A sudden and accidental discharge, such as a burst supply line or a failed water heater, is usually treated as a covered peril after the deductible. Rising water from the street is flood, which falls under a separate flood policy. Coverage depends on your policy, so it is worth checking with your own insurer.
Why does drying take longer in Metairie?
Outdoor air in Metairie is humid most of the year, so open windows add moisture. The drying team closes the house and lets LGR dehumidifiers pull the water out of the air.
How long does a typical dry-out take?
A contained Class 1 or Class 2 loss usually dries in three to five days. Hardwood, plaster and multi-layer flooring take longer. Crews compare daily readings against a dry reference material in the same building and pull equipment when the wet material lands within 2 to 4 points of it.
What is IICRC S500?
IICRC S500 is the industry drying standard for water damage restoration. It sets how a loss is classified by category and class, how much equipment a room needs and how drying is verified with readings instead of by touch.
When does drywall have to come out?
Drywall comes out when it touched Category 3 water, has swelled or lost strength, or when readings show the cavity cannot dry in place. On a clean-water loss the mitigation team often dries it through small holes low on the wall.
What causes most water damage in Metairie homes?
The common losses are slab leaks on settling soil, attic AC condensate overflows, water heater failures, sewer backups after heavy rain and wind-driven rain through storm-damaged roofs.
What if the power is out after a storm?
Extraction and drying need power, so many restoration crews carry generator power for pumps, air movers and dehumidifiers when the grid is down. Never run a gas generator inside the house or garage, and keep wet rooms off until the panel is checked.
Water in your Metairie home? Call now.
Standing water keeps moving into drywall, cabinets and subfloor. The restoration team extracts it, dries the structure to the IICRC S500 standard and documents every step for the claim.
(888) 417-5665Get emergency water extraction started